suzannelgnz Posted December 17, 2008 Report Share Posted December 17, 2008 Yep, it's on an extended warranty. I actually had some more RAM put in it last week so I hope that it's not happened as a result of that (mind you it's unlikely). EDIT I changed the resolution which didn't help either Link to comment Share on other sites More sharing options...
Slade Posted December 17, 2008 Report Share Posted December 17, 2008 Sorry this feels like we’re playing tennis. I think it’s pretty unlikely that increasing the memory caused this. The problem is with the display which can either be hardware or software related. Ok restart the machine again but this time press [F8]. You should be presented with a menu containing several options. You will also see a bar where you will be able navigate to each option by using the Up and Down arrows. Please select the option titled “Safe Mode” and hit Return. You will notice when Windows starts it will look and feel different. This is because this mode uses only the most basic Windows components, services and drivers (used for troubleshooting). Please let me know if you still experience the same problem when Windows has started and also when you logon. You only need to do this a couple of times just so I know whether you still see the white line during this particular mode. After doing this you can simply carry on as normal and start the machine without pressing [F8] P.S. - Which version of Windows are you using is it Vista or XP? Link to comment Share on other sites More sharing options...
suzannelgnz Posted December 18, 2008 Report Share Posted December 18, 2008 I tried you suggestion Slade and it didn't help. But... I did ask on another website and have found out what is wrong. The screen is screwed completely, so I have taken my laptop into the shop that i got it from and they are sending it away to get the screen replaced. So I will be gettin it back during the 2nd week of january. Link to comment Share on other sites More sharing options...
halcyon06 Posted August 24, 2009 Report Share Posted August 24, 2009 HELP!! MY Dell lappy crashed for the second time in a year!! And I didn't even drop it this time, its due to ''hardware/software'' changes it tells me. It wont even let me go into safe mode! Anywho, it says I need my installation disc to repair it. I CANNOT find it anywhere! Can I use another disc? Like if I borrowed one off a friend? I know I sound incredibly stupid but theres only so much I know about computers! Link to comment Share on other sites More sharing options...
Mrs Bishop Posted August 24, 2009 Report Share Posted August 24, 2009 No you cant use another start Disc as the one you had with your computer is listed to your comp and any one elses wont work, you best bet is to either get some one out to it or take it into the shop where ytou bought it from. Link to comment Share on other sites More sharing options...
halcyon06 Posted August 24, 2009 Report Share Posted August 24, 2009 ^Its Dell Link to comment Share on other sites More sharing options...
Symphony Posted August 24, 2009 Report Share Posted August 24, 2009 Can I just ask ... HOW do you start a Dell computer in Safe Mode?! Link to comment Share on other sites More sharing options...
halcyon06 Posted August 24, 2009 Report Share Posted August 24, 2009 ^When you turn on it on keep pressing f8 I think...I'm not certain though! Ok I have asked my question online and some say I can use another disc and some say I cant...I just don't know what to do. Link to comment Share on other sites More sharing options...
Danni02 Posted August 24, 2009 Report Share Posted August 24, 2009 I bought my Dell laptop from a PC World store. I suggest you take it to your nearest store and see if they can do anything for you. Link to comment Share on other sites More sharing options...
halcyon06 Posted February 2, 2010 Report Share Posted February 2, 2010 Just wondering if anyone can give me a proxy address so I can watch Home and Away off the website?....Someone gave it to me on this before and it worked like a charm but I lost it... Link to comment Share on other sites More sharing options...
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